Managed IT Services

In this current Era, the rising bar of digitalization has led to Companies now requiring a more robust, On the spot, proactive troubleshooting services and automated intelligent support systems

Companies are adopting a predefined framework of standard processes, best practices, and disciplined approaches to cope up with the fast pacing Digital world of now.

Our highly managed-accredited IT support helps you to maintain and modernize your IT infrastructure. We are a Managed IT Services provider that isolates and resolves issues related to infrastructure a business may face.

We are your IT operations department, or an integral part of your existing IT operations team: We can handle from concept to design, from build to execution, maintenance and support of your full tech department. Our Managed IT Services group can provide faster, better, convenient, and more accurate technology services to support and meet your business needs.

Our certified professional team ensures to handle customer requirements efficiently and effectively starting right from

requirments
What does a company require?
Planning
Planning
Developing
Developing
Deploying
Deploying
Capacity Management
Capacity Management
Managing Infrastructure
Managing Infrastructure
24/7 365 Support
24/7 365 Support

AXA has proven delivery methodologies, platform-agnostic approaches through a network of highly specialized professionals, and established and maintained successful onsite and remote development, deployment. We delivered turnkey solutions along with consistent monitoring, on-demand IT support, and problem resolution and let you focus on your business growth.

We provide reliable managed IT support services that help you to achieve better utilization of IT resources in a sustainable way, scalability, and flexibility while creating significant cost savings. We give you the level of support for all of your IT needs and guaranteed response times based on the agreed SLA.

Log Monitoring Services

We offer 24*7 Log monitoring services that help you to discover insight and troubleshoot issues, understand your infrastructure’s activities, and optimize functionality across platforms to keep your application running smoothly.

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Log Monitoring Services
Incident Management System

Incident Management System

Our incident management system addresses threats, ensures communication protocols and returns the business to operational normalcy. The goal of incident management services is to prevent, protect against, mitigate, respond to and recover from incidents.

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Dedicated Service Desk Over Desire SLA

In the connected world, IT problems can occur every now and then. We provide a dedicated ring fenced resource to support and meet your business needs. Our dedicated service desk facility is managed and resourced by accredited technical support engineers with deep familiarity of your infrastructure and environment. We give you the level of support for all of your IT needs and guaranteed response times based on the agreed SLA.

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Dedicated Service Desk over desire SLA
Performance Monitoring

Performance Monitoring

We provide a deep down analysis into the performance and user experience of your business-critical applications and infrastructure components. We help you to isolate and resolve issues related to infrastructure, performance, or an improper configuration of the application with minimal overhead before your users are affected.

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Prevention Maintenance and Health Check Option

Increased efficiency in maintenance practices and management improved health, and safety risks to keep your line running smoothly and efficiently. We help in effectively optimizing the safety configurations of your asset to ensure productivity, reliability, and security.

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Prevention Maintenance and Health Check Option
Proactive Remote Approach Through Alerts and Notification

Proactive Remote Approach Through Alerts and Notification

We offer comprehensive services like a proactive remote approach for quickly and effectively identifying issues and substantially reducing costs associated with downtime through rapid resolutions and problem prevention.

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Annual Maintenance

We assist the maintenance function and enable the process of maintenance to be optimized to ensure the quality of work is standardized across that time.

Our goal is to let you get the best performance through advanced or regular maintenance. We offer flexible, efficient, and secure services for you.

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Annual Maintenance
Expectation Identification and Rectification

Expectation Identification and Rectification

We use an approach that is nimble, accessible and has helped to revolutionize the way of improving scalability, availability, and efficiency. It increases productivity and flexibility, saves cost and overhead, overall resiliency that can reduce the risk of downtime, disruption, and failures.

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Resilience and Cost-effective

Our billing terms are resilient and transparent without extra or hidden charges

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Resilience and Cost-effective
Network Monitoring

Network Monitoring

We provide efficient network monitoring services in which we continuously monitor the network for jamming, slowing down, or failing components. We through our Network Monitoring tools identify and resolve the problems and ensure that the network is up and running.

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Provisioning Of Resident Engineers For Support And Services

We are available onsite and remotely for helping you in accelerating technology adoption and optimize solutions that perfectly suit your unique environment.

Over the years, we’ve seen our customers gain significant benefits from our residency support and services. We help them in the full adaptation of new technologies, optimizing and improving the performance of existing technology.

Our resident engineer services bring valuable knowledge and information to assist your in-house personnel by enabling them to become more effective, engaged, and productive.

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Provisioning Of Resident Engineers For Support And Services
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