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AXA Business Technologies is an associated concern of AKSA, a leading technology solutions provider.

AXA values you as a user of its website, and aims to provide you with the best information and services. AXA welcomes any questions concerning its privacy policy. Feel free to contact at to share your thoughts or to seek clarification of anything that is unclear or you don’t understand. This Privacy Policy relates solely to the information collection and user practices of AXA web site located at . AXA recognizes that many visitors and users of this Website are concerned about the information they provide to us, and how AXA treats that information. This Privacy Policy, which may be updated from time to time, has been developed to address those concerns. AXA encourages you to review the Privacy Policy, and become familiar with it.

Type of Information Collected:

Generally, AXA collects two types of information about its Website Users: Personally Identifiable Information and Non-Personally Identifiable Information.

1: Personally Identifiable Information:

Personally Identifiable Information is information that identifies a specific end user. When you engage in certain activities on the Website, such as creating an account, ordering a product or service, requesting information about AXA services, applying for a job (collectively, "Identification Activities"), AXA may ask you to provide certain information about yourself. It is optional for you to engage in an Identification Activity. If you elect to engage in an Identification Activity, AXA may ask you to provide it with certain personal information about yourself, such as your first and last name, mailing address, email address, cell number, telephone number and date of birth. When you order services, AXA may also ask you to provide AXA with financial information. Depending on the activity, some of the information AXA asks you to provide is identified as mandatory and some are identified as voluntary. If you do not provide the mandatory information for a particular activity that requires it, you will not be permitted to engage in that activity. AXA uses Personally Identifiable Information to provide services to you, enhance the operation of the Website, improve AXA marketing and promotional efforts, analyze Website use, and improve AXA products and services. For instance, in connection with a job inquiry or application, advertised whether on the website or elsewhere, you may provide AXA with information about yourself such as a resume or curriculum vitae. AXA may use this information throughout AXA and its subsidiaries and will keep the information for future considerations. If you send AXA customer service an email AXA may use your comments and feedback to tell others about AXA services, and may post your comment in its marketing materials or on AXA Website. AXA may also use Personally Identifiable Information to troubleshoot, resolve disputes, accomplish administrative tasks, contact you, enforce AXA agreements with you including AXA Website Terms of Use, and this Privacy Policy, comply with applicable law, and cooperate with law enforcement activities. In the event there is any change in your Personally Identifiable Information like your address, phone number or email ID, you may send us intimation about the changes and AXA will make the necessary amendment in AXA records.

2: Non-Personally Identifiable Information:

Non-Personally Identifiable Information is information that does not identify a specific end user. This type of information may include things like the Uniform Resource Locator ("URL") of the website you visited before coming to AXA Website, the URL of the website you visit after leaving AXA Website, the type of browser you are using and your Internet Protocol ("IP") address. AXA may automatically collect this information when you visit the AXA Website through the use of electronic tools like Cookies and Web beacons or Pixel tags, as described in this Privacy Policy. AXA use Non-Personally Identifiable Information to troubleshoot, administer the Website, analyze trends, gather demographic information, comply with applicable law, and cooperate with law enforcement activities. AXA may also share this information with Third Party Service Providers and Third Party Advertisers to measure the overall effectiveness of AXA online advertising, content, and programming.

Use of the Information Collected:

AXA collects information from you for various purposes including but not limited to the following:

1: Member Registration:

If you choose to become a registered member of AXA Website, you must provide your name, address, telephone or cell phone number, e-mail address, a unique login name, password, and password validation, and a password hint to help you remember your password. This information is collected on the registration form for several reasons, including but not limited to the following:

  • Personal identification purposes
  • Allowing us to contact you for customer service purposes
  • If necessary, customizing the content of AXA Website to strive to meet your specific needs
  • For making products or other improvements to AXA site

In addition, AXA requires your e-mail address to confirm your new member registration and each transaction you conduct on AXA’s site. As a registered member of this Website, you will be entitled to receive by e-mail monthly newsletters, updates for new services, and other noteworthy items. However, you may choose at any time to no longer receive these types of e-mail messages by setting your email preferences from your account settings.

2: Member Profile:

As a registered member of AXA Website, you can choose to complete your online profile by providing AXA with personal preferences, and other personal information.

3: Automatic Logging of Session Data:

AXA automatically logs generic information about your computer's connection to the Internet, which AXA calls "session data", that is anonymous and not linked to any personal information. Session data consists of things such as IP address, operating system and type of browser software being used and the activities conducted by the user while on AXA Website. An IP address is a number that lets computers attached to the internet, such as AXA web servers, know where to send data back to the user, such as the pages of the site the user wishes to view. AXA collects session data because it helps it to analyze such things as what items visitors are likely to click on most, the way visitors are clicking through the site, how many visitors are surfing to various pages on the site, how long visitors to the site are staying and how often they are visiting. It also helps AXA diagnose problems with AXA servers and lets us better administer AXA systems.

4: Cookies:

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. The use of cookies is very common on the Internet and AXA Website's use of cookies is similar to that of other reputable websites. There are many myths circulating regarding the cookies, but you should know that cookies are usually only read by the server that placed them. AXA confirms that AXA cookies are unable to do such things as run programs on your computer, plant viruses or harvest your personal information and that AXA cookies are not intended to be used for such purposes, as explained below. Cookies allow us to serve you better and more efficiently, and to personalize your experience at the AXA Website. These types of cookies allow you to log in without having to type your login name each time (only your password is needed). AXA may also use such cookies to display an advertisement to you while you are on the Website. Most Web browsers automatically accept cookies. Of course, by changing the options on your web browser or using certain software programs, you can control how and whether cookies will be accepted by your browser. AXA Website supports your right to block any unwanted internet activity, especially that of unscrupulous websites. However, blocking AXA Website cookies may disable certain features on the Website, and may make it impossible to use certain services available on the Website. Please note that it is possible to block cookie activity from certain websites while permitting cookies from sites you trust, like AXA Website.

5: Personalized Services:

From time to time AXA may add or enhance services available on the Website. To the extent these services are provided, and used by you, AXA will use the information you provide to facilitate the service requested. For example, if you email AXA with a question, AXA will use your email address, name, the nature of the question, etc. To respond to your question. AXA may also store such information to assist us in making the Web site better and easier to use.

6: Compliance with law:

In addition to the circumstances described above, AXA may disclose its Website member information if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of AXA or any or all of its subsidiaries and associates, and its employees, directors or officers or representatives, or when AXA has reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with AXA rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities. In addition, if AXA or substantially all of its assets are acquired, AXA Web Users' information will most likely also be transferred in connection with such acquisition. Apart from the above, AXA may collect information from you for providing AXA complete range of services, maintaining discussion forums, interacting with Website Users for feedback and resolving Website Users queries and issues, processing requests for signing up for special offers and maintenance of Website.

7: Sharing Personally Identifiable Information:

AXA will not share your Personally Identifiable Information with other parties except as provided below. AXA intends to protect your personal information and to maintain its quality. AXA implements appropriate measures and processes, such as using encryption when transmitting certain sensitive information to keep your information secure and to maintain its quality.

8: Sharing information for AXA Protection and the Protection of Others:

AXA may also disclose Personally Identifiable Information when AXA believes release is appropriate to comply with the law or a court order, enforce or apply this Privacy Policy, AXA Website Terms of Use or other agreements; or protect the rights, property or safety of the Website, its Users or others.

9: Sharing Non-Personally Identifiable Information:

AXA may disclose or share Non-Personally Identifiable Information with Institutions, Business Associates and Third Party Advertisers. For example, AXA may share aggregated demographic information (which does not include any Personally Identifiable Information) with Third Party Advertisers and other parties as provided below: AXA may use Third Party Advertisers to serve advertisements when you visit AXA Website. These companies may use Non-Personally Identifiable Information about your visits to this and other websites in order to provide, through the use of network tags, advertisements about services that may be of interest to you. AXA also uses Third Party Service Providers to track and analyze Non-Personally Identifiable Information usage and volume statistical information from AXA Users to administer AXA Website and constantly improve its quality. AXA may also publish this information for promotional purposes or as a representative audience for Third Party Advertisers. Please note that this is not Personally Identifiable Information, only general summaries of the activities of AXA Users. Such data is collected on AXA behalf, and is owned and used by or on behalf of AXA.

Security Measures on the Website:

1: Data Security:

AXA takes reasonable steps to maintain the security of the Personally Identifiable Information that AXA collects, including limiting the number of people who have physical access to AXA database servers, as well as installing electronic security systems that guard against unauthorized access. However, no data transmission over the Internet can be guaranteed to be completely secure. Accordingly, AXA cannot ensure or warrant the security of any information that you transmit to AXA, so you do so at your own risk.

2: Disclaimer:

AXA Website contains links to other web sites. Please note that when you click on one of these links, you are entering another web site for which AXA has no responsibility. AXA encourages you to read the privacy statements of all such sites as their policies may be materially different from this Privacy Policy. Of course, you are solely responsible for maintaining the secrecy of your passwords, and your Website membership account information. Please be very careful, responsible, and alert with this information, especially whenever you are online. This Privacy Policy is effective as of October 2016. Any material changes in the way AXA uses personal information will be described in future versions of this Privacy Policy. Of course, you may always submit concerns regarding AXA Privacy Policy or AXA privacy practices via email to Please reference the privacy policy in your subject line. AXA will attempt to respond to all of your reasonable concerns or inquiries within seven (7) business days of receipt of your email. Thank you for using