Generally, AXA collects two types of information about its Website Users: Personally Identifiable Information and Non-Personally Identifiable Information.
AXA collects information from you for various purposes including but not limited to the following:
If you choose to become a registered member of AXA Website, you must provide your name, address, telephone or cell phone number, e-mail address, a unique login name, password, and password validation, and a password hint to help you remember your password. This information is collected on the registration form for several reasons, including but not limited to the following:
In addition, AXA requires your e-mail address to confirm your new member registration and each transaction you conduct on AXA’s site. As a registered member of this Website, you will be entitled to receive by e-mail monthly newsletters, updates for new services, and other noteworthy items. However, you may choose at any time to no longer receive these types of e-mail messages by setting your email preferences from your account settings.
As a registered member of AXA Website, you can choose to complete your online profile by providing AXA with personal preferences, and other personal information.
AXA automatically logs generic information about your computer's connection to the Internet, which AXA calls "session data", that is anonymous and not linked to any personal information. Session data consists of things such as IP address, operating system and type of browser software being used and the activities conducted by the user while on AXA Website. An IP address is a number that lets computers attached to the internet, such as AXA web servers, know where to send data back to the user, such as the pages of the site the user wishes to view. AXA collects session data because it helps it to analyze such things as what items visitors are likely to click on most, the way visitors are clicking through the site, how many visitors are surfing to various pages on the site, how long visitors to the site are staying and how often they are visiting. It also helps AXA diagnose problems with AXA servers and lets us better administer AXA systems.
From time to time AXA may add or enhance services available on the Website. To the extent these services are provided, and used by you, AXA will use the information you provide to facilitate the service requested. For example, if you email AXA with a question, AXA will use your email address, name, the nature of the question, etc. To respond to your question. AXA may also store such information to assist us in making the Web site better and easier to use.
In addition to the circumstances described above, AXA may disclose its Website member information if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of AXA or any or all of its subsidiaries and associates, and its employees, directors or officers or representatives, or when AXA has reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with AXA rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities. In addition, if AXA or substantially all of its assets are acquired, AXA Web Users' information will most likely also be transferred in connection with such acquisition. Apart from the above, AXA may collect information from you for providing AXA complete range of services, maintaining discussion forums, interacting with Website Users for feedback and resolving Website Users queries and issues, processing requests for signing up for special offers and maintenance of Website.
AXA will not share your Personally Identifiable Information with other parties except as provided below. AXA intends to protect your personal information and to maintain its quality. AXA implements appropriate measures and processes, such as using encryption when transmitting certain sensitive information to keep your information secure and to maintain its quality.
AXA may disclose or share Non-Personally Identifiable Information with Institutions, Business Associates and Third Party Advertisers. For example, AXA may share aggregated demographic information (which does not include any Personally Identifiable Information) with Third Party Advertisers and other parties as provided below: AXA may use Third Party Advertisers to serve advertisements when you visit AXA Website. These companies may use Non-Personally Identifiable Information about your visits to this and other websites in order to provide, through the use of network tags, advertisements about services that may be of interest to you. AXA also uses Third Party Service Providers to track and analyze Non-Personally Identifiable Information usage and volume statistical information from AXA Users to administer AXA Website and constantly improve its quality. AXA may also publish this information for promotional purposes or as a representative audience for Third Party Advertisers. Please note that this is not Personally Identifiable Information, only general summaries of the activities of AXA Users. Such data is collected on AXA behalf, and is owned and used by or on behalf of AXA.
AXA takes reasonable steps to maintain the security of the Personally Identifiable Information that AXA collects, including limiting the number of people who have physical access to AXA database servers, as well as installing electronic security systems that guard against unauthorized access. However, no data transmission over the Internet can be guaranteed to be completely secure. Accordingly, AXA cannot ensure or warrant the security of any information that you transmit to AXA, so you do so at your own risk.